Terms & Conditions

By placing an order with Minaxi Patel Gruh Udhyog, you agree to the following Terms & Conditions:

1. Products

All products are prepared in controlled batches using established recipes and quality-checked ingredients. Due to the nature of food products, minor variations in taste, texture, or appearance may occur.

2. Orders & Payments

All orders are accepted only against full advance payment.

Orders once confirmed cannot be cancelled, modified, or transferred.

Product prices and availability are subject to change without prior notice.

3. Return & Refund Policy

We follow a strict No Return, No Exchange, and No Refund policy.

Once an order is confirmed, packed, or delivered, it is not eligible for return or refund under any circumstances.

4. Shipping & Delivery

Orders are dispatched through third-party logistics partners.

Delivery timelines may vary based on location, courier operations, weather conditions, or other external factors.

Delays caused by courier partners are beyond our direct control.

5. Damaged or Missing Items

Any issues related to damaged packaging or missing items must be reported within 24 hours of delivery along with clear photo or video evidence.

Requests will be reviewed and resolved at the sole discretion of Minaxi Patel Gruh Udhyog.

6. Customer Responsibilities

Customers are responsible for providing accurate delivery details and contact information.

We are not liable for delivery failures or delays caused due to incorrect or incomplete information.

7. Product Handling & Storage

Products should be handled and stored as per the recommended guidelines to maintain quality.

We are not responsible for quality issues arising from improper handling or storage after delivery.

8. Intellectual Property

All brand names, content, images, and materials related to Minaxi Patel Gruh Udhyog are protected and may not be copied or reused without written permission.

9. Policy Updates

These Terms & Conditions may be revised at any time without prior notice. Continued use of our services implies acceptance of updated terms.

10. Contact Information

For order-related queries or policy clarification, customers may contact us through our official business communication channels.